Privacy policy

Last updated: July 16, 2026

Novaskiny ("we", "our", or "us") operates this website and provides all related services, including products, content, and customer support (collectively, the “Services”).

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our Services. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Personal Information We Collect

We may collect personal information that identifies or can reasonably be linked to you, including:

Contact Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

Payment Information

  • Payment method details (processed securely through third-party providers)
  • Transaction details and confirmations

Account Information

  • Login credentials (if applicable)
  • Preferences and settings

Order Information

  • Products viewed or purchased
  • Order history
  • Returns, exchanges, or cancellations

Device and Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and interactions with the website

Communication Information

  • Messages sent to customer support
  • Feedback, reviews, or inquiries

2. How We Collect Information

We collect personal information in the following ways:

  • Directly from you when you make a purchase, create an account, or contact us
  • Automatically through cookies and similar technologies when you use our website
  • From third-party service providers that assist in operating our business

3. How We Use Your Information

We use your personal information for the following purposes:

Providing Services

  • Process and fulfill orders
  • Manage payments and transactions
  • Deliver products and services
  • Maintain your account

Customer Support

  • Respond to inquiries and provide assistance
  • Resolve issues related to orders or services

Marketing and Advertising

  • Send promotional communications via email or other channels
  • Display relevant advertisements based on your interactions

Security and Fraud Prevention

  • Detect and prevent fraudulent or unauthorized activity
  • Maintain the security of our platform

Legal Compliance

  • Comply with applicable laws and regulations
  • Enforce our policies and terms

4. Sharing Your Information

We may share your personal information with:

Service Providers

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and fulfillment partners
  • Analytics and marketing providers

Advertising Partners

  • Platforms such as Meta (Facebook, Instagram) and Google for advertising purposes

Legal Authorities

  • When required by law or to protect our rights and operations

5. Shopify and Third-Party Services

Our store is hosted on Shopify, which enables us to provide our Services. Shopify may collect and process your personal information to support store functionality, payments, and performance improvements.

For more information, please review Shopify’s Privacy Policy at:
https://privacy.shopify.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and performance
  • Remember user preferences
  • Analyze user behavior
  • Deliver targeted advertisements

You may control or disable cookies through your browser settings.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request transfer of your data

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

9. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us:

Novaskiny
1001 S Main St
Kalispell, MT 59901
United States

Email: support@novaskiny.com